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[125-SPA] NONVERBAL COMMUNICATION TECHNIQUES IN MEDIATION

NONVERBAL COMMUNICATION TECHNIQUES IN MEDIATION
Credit
1.5 credits
Method
Online
Language
Spanish
Tutoring
Tutoring courses
Duration
Continuing Enrollment
Area
Behavioral Sciences

Description:

In this course we will address the important aspect of communication in mediation activity with special emphasis on the different channels of non-verbal communication and contextual elements.

We will discuss conflict and how to approach it from a behavioral perspective. We will review the different mediation models and address the necessary skills that the mediator must have.

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Objectives:

  • Know the techniques of communication.
  • Understand what conflict is and how to manage it.
  • Analyze non-verbal communication.

TUTORING COURSE

 

In addition to the flexibility and the latest technology in virtual learning, the student will have a personalized tutor who will help and assist them during the development of the course.

Program:

UnitTitle
Unit 1The conflict
Unit 2Communication in mediation.
Unit 3Communication and mediation models.
Unit 4Skills of the mediator.
Unit 5Communication techniques.
Unit 6Expressive channels.
Unit 7Non-verbal communication: contextual components.

FAQ:

How it works

The student will have a series of video classes where different teachers offer the content of the course. In addition, there will be a series of study and complementary materials for a complete learning.

The student must complete a series of self-assessment questionnaires to evaluate the learning of it.

If the student needs help, she will have the support of a personalized tutor who will solve any question related to learning or the development of the course.

Requirements to Pass the course

To succesfully pass the course, students are required to achieve the following minimum requirements:

  • All questionnaires must be passed.
    (Questionnaires represent 50% of the final score).
  • Final Activity must be passed.
    (Final activity represent 50% of the final score).
  • Final score must be 7/10 (or highter) to get the Certificate of Completion.

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